Johann L Bem

Cannot complete registration

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Sep 30, 2023

This issue has not been resolved. I still have not heard from henry jones.

Original review Sep 21, 2023
Cannot use Cannot call or use system to communicate with prisoner very poor it interface no help number to speek to someone
View full review
Loss:
$25
Cons:
  • Very poor system

Preferred solution: Apology

Ruth B Nsc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wont let me add money to my account can you help me

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Can you help me add to my account? I just need to add money so I send messages to my friends. Ruth Brunson
View full review
Pros:
  • Keep in contact with loved ones
Anonymous
map-marker Mcdonough, Georgia

Needs to fix my account

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I just needed to get into my messaging but now I can't talk to my wife cause it's not letting me in so yeah it was really good when I first started but not anymore
View full review

User's recommendation: Fix your problem

Resolved
Samantha W Wkh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Apps not working

Updated by user Jul 27, 2023

Please help me get my app working that’s all I need. Please get me help my help. Help me work my app working so I can write my brother please please please please please.

Original review Jul 27, 2023
For some reason, I cannot log into my app. It wont let me I need help ASAP. you guys say Im a have to at least write 100 symbols. I dont understand that the apps not working. I dont know whats going on with that if I did, I will definitely let you know. I have tried to do with a user name I tried to do reset my password. I try to do a few things and its just not working out. I dont know whats going on and thats again why am contacting you guys if you guys can, please help me out and let me know whats going on with this??? Please tell me whats going on here!!! Please let me know whats going on. Period. Period. Period...???!! ?
View full review

Preferred solution: Please let me know what’s going on the app. I would like to be able to write my brother that’s in prison. If you guys can please help me out. I appreciate it. I have not lost no money. I just need to get my app so I can write my brother.

User's recommendation: Need help with my app ASAP. It’s not working at all. It will not let me log login. It will not allow me to make a new password. I will not allow me to do anything. I would appreciate if I can get some type of help with my app I tried to also login. It will not allow me to login it will not allow me to use my user name or my password. It says to put my email in an hour to send me a confirmation to reset my password and it will not allow me to do that either. I don’t know what’s going on with the app and that’s why I’m contacting you guys. If you guys can please help me out with my iPhone. Let me know what’s going on with it. What is the technical issue on what’s going on I’m sitting here trying to talk to my brother because he’s locked up and unfortunately the app is not working and also when I go on the Internet that’s not working either so I don’t know what’s going on if you guys could please help me out I would greatly appreciate i

Meshan L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trying to get my money refunded

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
No answer from a person. No people at this company. Company is hard to get in contact with to get my money back.
View full review
Pros:
  • Contact with love ones
Cons:
  • Payments

Preferred solution: Full refund

User's recommendation: Don’t do it

Eric M Dhu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Personal payment

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Sep 24, 2023

All I'm trying to do is send the email to an inmate and it's so difficult to even get through this process this is ridiculous.

Original review Aug 21, 2023
I paid corrlink twice and I still have insufficient funds I would like for my funds to be added to corrlinks so I can at least text an inmate
View full review
Loss:
$12
Pros:
  • Being able to communicate with the inmate
Cons:
  • Can add money to your funds

Preferred solution: Full refund

LaKendra D Too

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to regain access to my account

When I try tu open up my account it keep telling me that I have already activated the maximum number of devices for your account. I only have one account and it's on a broke phone that I no longer have access to. I need to try to have it reset!
View full review

Preferred solution: My account back activated.

Anonymous
map-marker Stowe, Vermont

Emails not being sent or received

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I've been waiting 4 2 days on emails from my husband. Can't get an answer from customer care. There's no phone # 2 talk 2 any1.
View full review
Anonymous
map-marker Phoenix, Arizona

To check if account is active

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I was sent a information I am unable to login with and unable to reach a CSR. When I call the number it just disconnects the call.
View full review
Dayna K Fhl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The blp sucks corrlinks sucks they just like to take your money they don't give a *** about anybody

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Had just paid for premium then had to create a new email so I could talk to my friend and they wouldn't even transfer the money that I had just spent over to the new account. They can take their email their new account setups and the lack of refunds and stick it up they're Lily white *** I've been using Corrlinks for over 7 years and never once has anybody and even have a decency to be pleasant or halfway pleasant hey so the federal what do you expect.
View full review
Loss:
$8

Preferred solution: Full refund

User's recommendation: What is this a joke? I wouldn't recommend Corrlinks to my worst enemy or my dog.

Veronica L Lie

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

I can’t get on

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
CorrLinks - I can’t get on
Trying to get on, it to to the number and then said go to the website for private information details.
View full review
Pros:
  • I can keep in touch with my child
  • It works

Preferred solution: Needing solution to get help with putting person on

User's recommendation: Be able to speak to a person

Anjanntta L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I will rate this as a zero+bcuz it didn't help at all I needed a live representative I want my my money

I keep adding my money and it's not showing up when I try to send messages but it's taking my money this is the third time
View full review
Loss:
$10
Pros:
  • It helps you contact incarcerated love ones
Cons:
  • Wen trying to add money to send messages they just take your money

Preferred solution: Full refund

Kimberly W Jzy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Account issues

Account issues my husband block me about two months ago and yesterday he sent me the app to sign back up and I cant get into my account
View full review

Preferred solution: Into my account so I can email him and so he can email me also

Karmen B Ire

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need to speak to someone

I already paid $6 and Im not about to pay Agustin yall need to find it asap cuz Im very pissed off and I need to speak to someone now
View full review
Loss:
$6

Preferred solution: My account back on

Jaylyn M Gqq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not receiving message

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Why am I not receiving messages? It said on the website that it gave me a free trial, so that should mean Im able to send and receive messages. My loved one emailed me and I have not received it. Im concerned. I was supposed to have a free trial I dont have the 6$ this week or I would just pay it. But when I went to register my account via the link that was sent from my loved one, it stated I had 7 days free so I sent an email, this morning I got a call from my loved one and he said he sent me an email back but I have not received it. And this email was sent a while ago
View full review

Preferred solution: My emails. If I have a free trial I shouldn’t have to pay the $6 until the free trial is up, this should mean I’m able to receive my messages from loved ones.