CorrLinks
Reviews and Complaints
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Verified Reviewer |I have been sending messages to my loved one and the Messages and they are not going through
The reviewer tried to contact the company before posting this review.
keep reaching out to the company until you get a response
I sent over 15 messages to my loved one and they are not going through I have sent several messages to Daniel Hadnot N40652 Can you please look into it please and thank you
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Verified Reviewer |Need getting into my account
The reviewer tried to contact the company before posting this review.
- - User seeks help to access two accounts with different emails on tablet and phone.
- - User requests both accounts be closed.
It's not good at all I don't know what to do so can you just close both of them up or whichever one you see close those accounts up because I'm not going to keep them if I can't use them so is there any way you can close it take the email off my name and everything
Can someone please help me get into my account with you all I need help with getting into my account ASAP I need to get this done and I have to email address on a tablet and my phone and both of them have different emails.So I need assistance to get into them.I need help.I don't know what's going on, but I need to connect to it ASAP.Please help me just close the accounts up both of them which
ever ones you have close it
User's recommendation: Help me please
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Verified Reviewer |Can't login new phone
The reviewer tried to contact the company before posting this review.
I bought a new phone and I can't get my information on the phone so that I can text my family in jail.
Preferred solution: Would like to get the phone to work
User's recommendation: None
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Verified ReviewerCan't log into the video call
The reviewer tried to contact the company before posting this review.
New phone and I can't log into my account for the video calls with my husband , it keeps on saying that my email is in use and it's not letting me sign in
Preferred solution: To get help with the log in for the video calls
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Verified Reviewer |I forgot my password for Corrlinks...
The reviewer tried to contact the company before posting this review.
I forgot my password for Corrlinks video. Please help.
I need to be approved so I can talk to my wife. Please, please help me.
- Need an option for forgot password on login
Preferred solution: My password
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Verified ReviewerCan't log into the video call
The reviewer tried to contact the company before posting this review.
New phone and I can't log into the video call , it's telling me that my email address is used already
Preferred solution: Help with logging in the the video calls with my husband
To see if i may merge 2accounts and how to add number i recieved from inmate to send pucs
The reviewer tried to contact the company before posting this review.
- - Unresolved issue with no reply from support; requests merging two accounts under one Yahoo address; one has funds and recipient can’t be added.
Spoke to no one not resolved and no reply my significant other incarcerated in Bear County, Texas. I've been trying to use your service.
We're getting messages across in one account, and he added another for pictures that was already established from a previous incarceration, so I definitely need to merge the accounts and just use one that will work like it's supposed to. I can't add him to the new one as a recipient or enter the number that he sent me to OK picture sending. I'd like to know if my two accounts could be merged under the Yahoo address only and what has to be done to get it taken care of. I have money on one account doinme.leta@***.com is the account that has money on it.
The link he sent me to approve picture sending is from another one doinme65@***.com. If merged together, it doesn't matter which one I use; they're both available. It's just one has money. The other doesn't.
Thank you. Have a good day.
- Being able to send pictures is a big pro
- Having to purchase a subscription and then having the email changed and buy another one used your service last time my loved one was incarcerated and the inmate still has that email address so when i signed up
- I use a new email address and purchase a sub
Preferred solution: My accountd merged or at least have one account i can use for messaging and to send puctures
User's recommendation: None
Can't set up vedio calls want et me in the app
The reviewer tried to contact the company before posting this review.
It was bad I've been trying to get on there so I can talk to my wife for 2 weeks and can't get on the dam page to talk to her
I'm been trying to see my wife for the first time in 2 years and corrlink want let me on the sight so I can it acts like I have one already
My children’s dad inmate id says can’t add him do to another account well o don’t have access to any email but rayna052018@***.com so. I need to figure out why I can’t message him
The reviewer tried to contact the company before posting this review.
I have a existing account I need closed so o canAdd my childrens father to the new accountSince I have no idea about last account
Preferred solution: Access to talking to my children’s father
Trying to figure out how to log on cool links the video
The reviewer tried to contact the company before posting this review.
Too much red tape trying to fix things and log onto these different apps just very dissatisfied in this company cant speak with my loved one the way I need to because of this
Preferred solution: Price reduction
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Verified Reviewer |Having problems getting into the corrlink.com app to finish the application process that I started
The reviewer tried to contact the company before posting this review.
And I set up a Google account. I'm trying to put my information into Robinson's correctional IDOC for inmate B16577.
His name is Calandra D. Robinson.
I just need to enter his information on the application. If you can help me with that, I'll walk.
- Pros are that you can still stay in touch more
- That i want be able to talk or hear from them
Preferred solution: To finish the application process
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Verified Reviewer |I need to talk to someone or someone to contact me cuz my account shouldn't have been charged twice
The reviewer tried to contact the company before posting this review.
I just add it money to my account to text back and forth with an inmate and you guys charge me twice
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Verified Reviewer |Account locked
The reviewer tried to contact the company before posting this review.
Account locked and exceeded messages and I would like to reconnect with my love that is in incarcerated
- No good
Preferred solution: Log back into my account
Need to set up messing for my husband in prison
The reviewer tried to contact the company before posting this review.
I need help setting up the app so we can message back and forth. I have $30 on my account, so if you could please help me, reach me at 327-294-****.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Trying to get new services
The reviewer tried to contact the company before posting this review.
Try to get in my corlink dot com for a video visit and text i can't get in now one of those because of the 2 different email addresses.I have and the passwords and out downloaded the apps and can't get in them.So is there any way that they can be able to use it.I've been trying for the last three days and it's really making me sick
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Emergency came up