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Contact CorrLinks Customer Service

How to Reach a Person at CorrLinks

Verified Contact Information

Toll-Free Number:

  • 1-844-475-7190
    CCPA Inquiries
Call customer service
Send Message

Customer Service:

  • 1-515-221-9344
    App Support

CorrLinks Emails:

Customer Service
App Support, App Support
General Info
Legal
Privacy Inquiries
Technical Support

CorrLinks Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular CorrLinks Phone Number
1 (844) 475-7190
Average Hold Time
00:02:04
Average Calls duration
1 minute
Most Popular CorrLinks Email Address
web@corrlinks.com
CorrLinks Live Agent Availability
21% of callers successfully reach a real person
Issue Resolution Rate
Low (3% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact CorrLinks Customer Service?

Most Popular Number:

(844) 475-7190
CCPA Inquiries
Total calls: 1 284 Issues resolved: 24 Last call: May 20, 2026

Corrlinks is a popular service that enables electronic communication between inmates and their contacts outside of correctional facilities.To reach Corrlinks customer service regarding app inquiries, you can call them at +1 (515) 221-9344, which is available 24/7 to assist you. By contacting Corrlinks on their dedicated customer support phone number, you can directly address any inquiries, concerns, or support needs related to Corrlinks app. The dedicated customer service team of Corrlinks is committed to providing prompt assistance and addressing your requirements effectively.

To contact Corrlinks support through their website, simply visit their website and navigate to the customer support section. Look for a drop-down menu where you can select the reason for your inquiry. By choosing the appropriate reason from the list, you can expect to receive the most relevant answer to your query. If your specific reason is not listed, there is an option to select "My issue is not listed." This will direct you to a page where you can provide a detailed explanation of your concern, along with your name and email address.

After submitting the form, you can anticipate a response from a staff member who will address your inquiry. Contacting Corrlinks support via their website ensures a straightforward process for seeking assistance and obtaining answers to your questions.

Corrlinks does not provide a live chat feature for customer support at this time. However, there are other methods available to seek assistance - you can choose to either contact their customer service by phone or submit your concern through their website. When contacting them by phone, you can directly speak with a representative who will assist you with your inquiries or concerns.

On the other hand, if you prefer to submit your concern through their website, you can fill out a form detailing your issue. While live chat is not an option, Corrlinks' customer service team is dedicated to providing the best possible support and helping you in the most effective way they can.

PissedConsumer Club

Contact Information

CorrLinks Website:

CorrLinks Help Center:

Corporate Office Address:

Advanced Technologies Group, LLC
1601 48th St #220
West Des Moines, Iowa 50266
United States

Summary of CorrLinks Customer Service Calls

8.3K TOTAL
CALLS
01:06 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call CorrLinks?

Account Question:

  • “Can not register my account for video visits”
  • “Set up account”
  • “My account is blocked”

Request for Information Question:

  • “Question about emails”
  • “Need to talk to someone”
  • “I put the wrong information”

Product/ Service Question:

  • “My messages not working”
  • “Cannot connect login for video calls”
  • “Error logging in”

Payments and Charges Question:

  • “Is taking my money but nt putting the credit on my phone”
  • “Overcharged for service I never used”
  • “Gift credits”

Refund Question:

  • “Refund”
  • “I need a refund”
  • “Refund they took my money for pictures they didn’t accept”

Website/ Application Question:

  • “App issue”
  • “I put money on the app and it’s not there”
  • “I am calling because I’m trying to download and log into the chorus link app on my new iPhone. It keeps telling me that I have too many devices locked onto my account so I need to have my old cell phone device taken off my account please.”

Activation/ Cancellation Question:

  • “Want to deactivate my account”
  • “Cancel account”
  • “Trying to upgrade to premiere, and you guys keep canceling my payment.Why”

Return/ Replace Question:

  • “To change my password”
  • “Change password”
  • “Name change”

Staff Question:

  • “Talk to a person in customer service”
  • “No service”
  • “When I try to put money on my son's tablet.It says the service is not available at the time”

Shipping and Delivery Question:

  • “The inmates messages are not coming through anymore”
  • “Can't get the video visit to Work”
  • “Messages not received”

Cards Question:

  • “$5.00 gift card”
  • “I won't have funds on my card til midnight I will have to com back”
  • “It will not accept my card due payment.”

Other Question:

  • “Calls not pick up”
  • “Pictures not sent”
  • “To set up the gift for inmate”

Compare CorrLinks Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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