Contact CorrLinks Customer Service
CorrLinks Phone Numbers and Emails
Toll-Free Number:
-
(877) 777-9154CCPA
CorrLinks Emails:
General Info
Legal
Technical Support
Contact Information
CorrLinks Website:
CorrLinks Help Center:
Corporate Office Address:
Advanced Technologies Group, LLC
1601 48th St #220
West Des Moines,
Iowa
50266
United States
How Good is CorrLinks's Customer Service?
Summary of CorrLinks Customer Service Calls
3.1K
TOTAL
CALLS
CALLS
00:53
AVG CALL
DURATION
DURATION
2%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call CorrLinks?
Account Question:
- “Premier account”
- “To see if there is a block on my account”
- “Cant log in to my account”
Request for Information Question:
- “Need help with corrlinks”
- “Need to talk to resolve some issues”
- “Don't understand how to set up email need help”
Product/ Service Question:
- “Not being able to connect with my husband”
- “Trouble connecting with my sibling. Corrlinks was suspended due to a flagged message. The suspension was supposed to last 30 days and should have expired May 17/18. Corrlinks is not allowing us to connect.”
- “Inmate 14496031 - ROSS, MAURICE no longer has access to the Trust Fund Limited Inmate Computer System; therefore, he/she may not send or receive messages.”
Refund Question:
- “Refund money from account”
- “I need to refund my account”
- “I want a refund from existing account.”
Payments and Charges Question:
- “Money missing”
- “Payment”
- “They charge me for the premium pack, but I'm not getting it”
Activation/ Cancellation Question:
- “To cancel my account”
- “Trying to renew my premier account”
- “Cancel”
Staff Question:
- “Want to sign up for your service”
- “Talk to a person in customer service”
- “Phone service does not work for an inmate”
Shipping and Delivery Question:
- “Where is my $6 I just paid ..”
- “Didn't get credit into my account”
- “Where is my $6 I just paid”
Website/ Application Question:
- “Difficulty using the website”
- “I have paper premium Corrlinks but I cannot it says I have too many open application so I would like to see if I can close them with y'all”
- “Problems with website”
Cards Question:
- “I want to change my card”
- “None of my cards are being excepted”
- “Need add J to my name. Credit card.”
Return/ Replace Question:
- “Return funds”
Other Question:
- “Inmate not responding back”
- “Get my name off the list”
- “I'm not receiving the inmate email”
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CorrLinks