Contact CorrLinks Customer Service
CorrLinks Phone Numbers and Emails
Toll-Free Number:
-
(877) 777-9154CCPA
CorrLinks Emails:
General Info
Legal
Technical Support
Contact Information
CorrLinks Website:
CorrLinks Help Center:
Corporate Office Address:
Advanced Technologies Group, LLC
1601 48th St #220
West Des Moines,
Iowa
50266
United States
How Good is CorrLinks's Customer Service?
Summary of CorrLinks Customer Service Calls
4.3K
TOTAL
CALLS
CALLS
00:48
AVG CALL
DURATION
DURATION
2%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call CorrLinks?
Account Question:
- “Cant add money to my account”
- “Cant get in my account”
- “Cause i have money on my account and i want to know if i can get it back because the inmate is not there anymore”
Request for Information Question:
- “Need to talk to resolve some issues”
- “I just need to talk to someone about my account”
- “Need to talk to someone”
Product/ Service Question:
- “Not working text”
- “The app isn't working”
- “Session won't connect”
Refund Question:
- “Refund my money”
- “Get refund”
- “Refund money from account”
Payments and Charges Question:
- “I tried using my debit card to make connections with an inmate who wants to contact me. Your crazy website has been hacked. I was charged for membership to a call girl place in California. I need to connect with the inmate giving you my debit card in”
- “Won't accept my payment. Brings up someone else's card!”
- “Charges”
Activation/ Cancellation Question:
- “Renew acount”
- “Deactivate account”
- “Trying to renew”
Staff Question:
- “Service cut off”
- “Trying to get new services”
- “Customer service have a few questions”
Shipping and Delivery Question:
- “Didn't get a email to verify my account”
- “Where is my $9.23 I just paid”
- “Where is my $6 I just paid”
Cards Question:
- “It won't accept my card”
- “Trying to add new card”
- “Can not updat card information”
Website/ Application Question:
- “Websites isn't working, I keep saying error, my information not right for four day.”
- “Getting really mad with your website”
- “App not working”
Return/ Replace Question:
- “I need to change my email”
- “Won't let me change my contact info”
- “Return funds”
Other Question:
- “Can't send messages”
- “My free trial is up and bot sure how ti use this to text back and forth”
- “Trying to download the correct app”
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CorrLinks