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Contact CorrLinks Customer Service

How to Reach a Person at CorrLinks

Verified Contact Information

Toll-Free Number:

  • 1-844-475-7190
    CCPA Inquiries
Call Now
Send Message

Customer Service:

  • 1-515-221-9344
    App Support

Customer Service:

corrlinkssupport@a-t-g.com
App Support
info@a-t-g.com
App Support

General Info:

info@corrlinks.com

Legal:

privacy@tkcholdings.com
Privacy Inquiries
legalaffairs@tkcholdings.com

Technical Support:

web@corrlinks.com

CorrLinks Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular CorrLinks Phone Number
1 (844) 475-7190
Average Hold Time
00:02:18
Average Calls duration
1 minute
Most Popular CorrLinks Email Address
web@corrlinks.com
CorrLinks Live Agent Availability
21% of callers successfully reach a real person
Issue Resolution Rate
Low (3% reported full resolution)
View full overview

How to Contact CorrLinks Customer Service?

Corrlinks is a popular service that enables electronic communication between inmates and their contacts outside of correctional facilities.To reach Corrlinks customer service regarding app inquiries, you can call them at +1 (515) 221-9344, which is available 24/7 to assist you. By contacting Corrlinks on their dedicated customer support phone number, you can directly address any inquiries, concerns, or support needs related to Corrlinks app. The dedicated customer service team of Corrlinks is committed to providing prompt assistance and addressing your requirements effectively.

To contact Corrlinks support through their website, simply visit their website and navigate to the customer support section. Look for a drop-down menu where you can select the reason for your inquiry. By choosing the appropriate reason from the list, you can expect to receive the most relevant answer to your query. If your specific reason is not listed, there is an option to select "My issue is not listed." This will direct you to a page where you can provide a detailed explanation of your concern, along with your name and email address.

After submitting the form, you can anticipate a response from a staff member who will address your inquiry. Contacting Corrlinks support via their website ensures a straightforward process for seeking assistance and obtaining answers to your questions.

Corrlinks does not provide a live chat feature for customer support at this time. However, there are other methods available to seek assistance - you can choose to either contact their customer service by phone or submit your concern through their website. When contacting them by phone, you can directly speak with a representative who will assist you with your inquiries or concerns.

On the other hand, if you prefer to submit your concern through their website, you can fill out a form detailing your issue. While live chat is not an option, Corrlinks' customer service team is dedicated to providing the best possible support and helping you in the most effective way they can.

PissedConsumer Club

Contact Information

CorrLinks Website:

CorrLinks Help Center:

Corporate Office Address:

Advanced Technologies Group, LLC
1601 48th St #220
West Des Moines, Iowa 50266
United States

How Customers Rate CorrLinks Support?

3.9 / 5
Needs improvement

Based on 9.2K calls to CorrLinks customer support through PissedConsumer.com and 10 survey responses.

Total Calls
9.2K
Avg Call Duration
01:04
Issues Resolved
3%

Why Customers Call CorrLinks?

Top Reasons of Customers Calls

  • Account 37%
  • Customer Inquiries & Issues 26%
  • Request for Information 14%
  • Product/ Service 6%
  • Payments and Charges 5%
  • Refund 3%
  • Website/ Application 2%
  • Activation/ Cancellation 2%
  • Return/ Replace 1%
  • Staff 1%
  • Shipping and Delivery 1%
  • Cards <1%
  • Payments & Transfers <1%
  • Phone & Devices <1%

Account

37%
  • "I can't receive my email from my inmate"
  • "Forgot password"
  • "Too many devices too log in"

Customer Inquiries & Issues

26%
  • "Text is not going through has a exclamation mark where there is normally a green light indicating text was received"
  • "Having trouble with getting back on"
  • "I put money on there and it says I didn't"

Request for Information

14%
  • "Need help set account up"
  • "Need help setting up"
  • "Trying to set up chat for texting trying to find out how to add money or does both parties on ea h need to add money"

Product/ Service

6%
  • "Just spoke to somebody to text check and they're supposed to be connecting me to Live Agent"
  • "Video call isn't working"
  • "Video Visit can't connect for 6 months"

Payments and Charges

5%
  • "Having issues recharging my account"
  • "It won't load credits on my account"
  • "Unable to recharge my account"

Refund

3%
  • "Want money back"
  • "Need refund"
  • "Refund money"

Website/ Application

2%
  • "That log data, my app and I don't know how to get back in.I lost my password and my\nLogin"
  • "App won't verify me"
  • "I CANT LINK TO THE APP TO CONNECT CAN SOMONE GIVE ME A CAL 317 _413_**** ms johnson"

Activation/ Cancellation

2%
  • "Reactivated my account"
  • "Can't renew account"
  • "Block inmate and cancel to get my refund"

Return/ Replace

1%
  • "Change my name"
  • "Need to change email"
  • "Number change on account"

Staff

1%
  • "I was ask to call so I won't lose my service"
  • "Trying to get new services"
  • "To pay for text service"

Shipping and Delivery

1%
  • "Didn't get a email to verify my account"
  • "I can't seem to get the taxing or the video set up so I can see my wife in prison.I need help doing it"
  • "Photo size to large to send need help"

Cards

<1%
  • "Need to add a different card to my account"
  • "I'm calling because corrlink took money off my card but it's not on the CorrLinks app"
  • "My card not going through"

Payments & Transfers

<1%
  • "Funds"
  • "Transfer money"
  • "Money transfer"

Phone & Devices

<1%
  • "New phone"

Compare CorrLinks Customer Service To

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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