CorrLinks Phone Numbers and Emails

Toll-Free Number:

  • (877) 777-9154
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CorrLinks Emails:

General Info
Technical Support
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How to Contact?

Most Popular Number:

(877) 777-9154 CCPA
Total calls: 4 260 Issues resolved: 38 Last call: Dec 10, 2023

What Is the Corrlinks Customer Service Phone Number?

Corrlinks is a popular service that enables electronic communication between inmates and their contacts outside of correctional facilities.To reach Corrlinks customer service, you can call them at 1-877-777-9154, which is available 24/7 to assist you. By contacting Corrlinks on their dedicated customer support phone number, you can directly address any inquiries, concerns, or support needs related to Corrlinks. The dedicated customer service team of Corrlinks is committed to providing prompt assistance and addressing your requirements effectively.

How Can I Contact Corrlinks Support via the Website?

To contact Corrlinks support through their website, simply visit their website and navigate to the customer support section. Look for a drop-down menu where you can select the reason for your inquiry. By choosing the appropriate reason from the list, you can expect to receive the most relevant answer to your query. If your specific reason is not listed, there is an option to select "My issue is not listed." This will direct you to a page where you can provide a detailed explanation of your concern, along with your name and email address.

After submitting the form, you can anticipate a response from a staff member who will address your inquiry. Contacting Corrlinks support via their website ensures a straightforward process for seeking assistance and obtaining answers to your questions.

Can I Get Corrlinks Help Center via Live Chat?

Corrlinks does not provide a live chat feature for customer support at this time. However, there are other methods available to seek assistance - you can choose to either contact their customer service by phone or submit your concern through their website. When contacting them by phone, you can directly speak with a representative who will assist you with your inquiries or concerns.

On the other hand, if you prefer to submit your concern through their website, you can fill out a form detailing your issue. While live chat is not an option, Corrlinks' customer service team is dedicated to providing the best possible support and helping you in the most effective way they can.

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Contact Information

CorrLinks Website:

CorrLinks Help Center:

Corporate Office Address:

Advanced Technologies Group, LLC
1601 48th St #220
West Des Moines, Iowa 50266
United States

CorrLinks Customer Service Reviews

1.5 / 5
Needs to fix my account
stars-rating stars-rating stars-rating stars-rating stars-rating

I just needed to get into my messaging but now I can't talk to my wife cause it's not letting me in so yeah it was really good when I first started but not anymore

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I've paid for subscription twice already and Im not able to send messages to my Love o and Corrlink keep say I don't have money in my account emailed Corrlink a pics of both payments same result

Very bad paid for subscription twice can't use it NEVER again wouldn't recommend to anyone my 1st time never use this again

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Treasure Pqn
Cant add a phone number
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Can't get any customer service period. I have tried the so called number it just disconnected me and emailed twice no response. Very poor serviceno

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Rexford Ffp
How can I recharge my account???

I just bounce from one unhelpful page to a different page then back to the first like some insane loop. I want to put money on my account but have found nowhere to accommodate that simple task.

So call customer service.. they don't's after their hours & truthfully I'm not entirely certain I was calling CorrLinks

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How Good is CorrLinks's Customer Service?

Niara Anx
Niara Anx
Feels Disappointed | Dec 06, 2023

It was great at first. Now I havent been able to message my son for 2 weeks. His name is not in the contact line, its above. Celia Clarke-Broggin and my son is Warren lee Broggin Jr. His birthday is coming up next week. We talk everyday! Now its been 2 weeks almost. Please, how can I get this corrected?

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Henritta Miv
Henritta Miv
Feels Disappointed | Dec 04, 2023

I have tried EVERYTHING.
I can’t connect or talk to them no matter how much i try.
Don’t they have anyone who can actually talk to customers?
My code from the prison is about to run out again.

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Tammy N Spo
Tammy N Spo
Feels Disappointed | Dec 02, 2023


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Yazmine O
Yazmine O
Feels Disappointed | Oct 17, 2023

No one answers
They hang up on you
They are worthless helping out
Worst customer service

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Nicole R Ran
Nicole R Ran
Feels Disappointed | Oct 10, 2023

Couldn't speak to a representative because the number does not work, it goes to a different company that has nothing to do with it and so I emailed them and we're just emailing back-and-forth. The issue is still not resolved because I can't get into my account and they don't seem to understand that they keep telling me you're going to my account. Well, if you can't get into your account, then how are you gonna go into it?

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David N Kdr
David N Kdr
Feels Satisfied | Oct 05, 2023

It was easy

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Summary of CorrLinks Customer Service Calls

00:48 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call CorrLinks?

Account Question:

  • “Cant add money to my account”
  • “Cant get in my account”
  • “Cause i have money on my account and i want to know if i can get it back because the inmate is not there anymore”

Request for Information Question:

  • “Need to talk to resolve some issues”
  • “I just need to talk to someone about my account”
  • “Need to talk to someone”

Product/ Service Question:

  • “Not working text”
  • “The app isn't working”
  • “Session won't connect”

Refund Question:

  • “Refund my money”
  • “Get refund”
  • “Refund money from account”

Payments and Charges Question:

  • “I tried using my debit card to make connections with an inmate who wants to contact me. Your crazy website has been hacked. I was charged for membership to a call girl place in California. I need to connect with the inmate giving you my debit card in”
  • “Won't accept my payment. Brings up someone else's card!”
  • “Charges”

Activation/ Cancellation Question:

  • “Renew acount”
  • “Deactivate account”
  • “Trying to renew”

Staff Question:

  • “Service cut off”
  • “Trying to get new services”
  • “Customer service have a few questions”

Shipping and Delivery Question:

  • “Didn't get a email to verify my account”
  • “Where is my $9.23 I just paid”
  • “Where is my $6 I just paid”

Cards Question:

  • “It won't accept my card”
  • “Trying to add new card”
  • “Can not updat card information”

Website/ Application Question:

  • “Websites isn't working, I keep saying error, my information not right for four day.”
  • “Getting really mad with your website”
  • “App not working”

Return/ Replace Question:

  • “I need to change my email”
  • “Won't let me change my contact info”
  • “Return funds”

Other Question:

  • “Can't send messages”
  • “My free trial is up and bot sure how ti use this to text back and forth”
  • “Trying to download the correct app”

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