Contact CorrLinks Customer Service
How to Reach a Person at CorrLinks
Verified Contact Information
Toll-Free Number:
-
1-844-475-7190CCPA Inquiries
Customer Service:
-
1-515-221-9344App Support
CorrLinks Emails:
Customer Service
App Support, App Support
General Info
Legal
Privacy Inquiries
CorrLinks Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular CorrLinks Phone Number
1 (844) 475-7190
Average Hold Time
00:02:04
Average Calls duration
1 minute
Most Popular CorrLinks Email Address
web@corrlinks.com
CorrLinks Live Agent Availability
21% of callers successfully reach a real person
Issue Resolution Rate
Low (3% reported full resolution)
Call Volume by Day
View full overview ›
CorrLinks Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular CorrLinks Phone Number | 1 (844) 475-7190 |
| Average Hold Time | 00:02:04 |
| Average Calls duration | 1 minute |
| Most Popular CorrLinks Email Address | web@corrlinks.com |
| CorrLinks Live Agent Availability | 21% of callers successfully reach a real person |
| Issue Resolution Rate | Low (3% reported full resolution) |
| CorrLinks Customer Service Rating | 3.6 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 67% phone, 33% email |
| Common Reasons for Contact | Account, request for information and product/ service |
| Customer Effort Score | Medium Effort |
| Prepare before the call to CorrLinks | Email, address or zip code or first and last name |
Call Volume by Day
Contact Information
CorrLinks Website:
CorrLinks Help Center:
Corporate Office Address:
Advanced Technologies Group, LLC
1601 48th St #220
West Des Moines,
Iowa
50266
United States
Summary of CorrLinks Customer Service Calls
8.3K
TOTAL
CALLS
CALLS
01:06
AVG CALL
DURATION
DURATION
3%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call CorrLinks?
Account Question:
- “Can not register my account for video visits”
- “Set up account”
- “My account is blocked”
Request for Information Question:
- “Question about emails”
- “Need to talk to someone”
- “I put the wrong information”
Product/ Service Question:
- “My messages not working”
- “Cannot connect login for video calls”
- “Error logging in”
Payments and Charges Question:
- “Is taking my money but nt putting the credit on my phone”
- “Overcharged for service I never used”
- “Gift credits”
Refund Question:
- “Refund”
- “I need a refund”
- “Refund they took my money for pictures they didn’t accept”
Website/ Application Question:
- “App issue”
- “I put money on the app and it’s not there”
- “I am calling because I’m trying to download and log into the chorus link app on my new iPhone. It keeps telling me that I have too many devices locked onto my account so I need to have my old cell phone device taken off my account please.”
Activation/ Cancellation Question:
- “Want to deactivate my account”
- “Cancel account”
- “Trying to upgrade to premiere, and you guys keep canceling my payment.Why”
Return/ Replace Question:
- “To change my password”
- “Change password”
- “Name change”
Staff Question:
- “Talk to a person in customer service”
- “No service”
- “When I try to put money on my son's tablet.It says the service is not available at the time”
Shipping and Delivery Question:
- “The inmates messages are not coming through anymore”
- “Can't get the video visit to Work”
- “Messages not received”
Cards Question:
- “$5.00 gift card”
- “I won't have funds on my card til midnight I will have to com back”
- “It will not accept my card due payment.”
Other Question:
- “Calls not pick up”
- “Pictures not sent”
- “To set up the gift for inmate”
Compare CorrLinks Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
CorrLinks