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Contact CorrLinks Customer Service

CorrLinks Phone Numbers and Emails

Toll-Free Number:

  • (844) 475-7190
    CCPA Inquiries
Call customer service
Send Message

Customer Service:

  • (515) 221-9344
    App Support

CorrLinks Emails:

Customer Service
App Support, App Support
General Info
Legal
Privacy Inquiries
Technical Support
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CorrLinks Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • CorrLinks Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by email.

    Source Distribution
    49% phone 51% email
  • The best email to contact CorrLinks is web@corrlinks.com. 68% of customers use this email address to address their issues and concerns.

  • The best phone number to call CorrLinks is 8444757190. 87% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 17% of customers reported contacting a real person successfully.

  • The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.

View full overview ›

How to Contact CorrLinks Customer Service?

Most Popular Number:

(844) 475-7190
CCPA Inquiries
Total calls: 567 Issues resolved: 10 Last call: Nov 10, 2025

Corrlinks is a popular service that enables electronic communication between inmates and their contacts outside of correctional facilities.To reach Corrlinks customer service regarding app inquiries, you can call them at (515) 221-9344, which is available 24/7 to assist you. By contacting Corrlinks on their dedicated customer support phone number, you can directly address any inquiries, concerns, or support needs related to Corrlinks app. The dedicated customer service team of Corrlinks is committed to providing prompt assistance and addressing your requirements effectively.

To contact Corrlinks support through their website, simply visit their website and navigate to the customer support section. Look for a drop-down menu where you can select the reason for your inquiry. By choosing the appropriate reason from the list, you can expect to receive the most relevant answer to your query. If your specific reason is not listed, there is an option to select "My issue is not listed." This will direct you to a page where you can provide a detailed explanation of your concern, along with your name and email address.

After submitting the form, you can anticipate a response from a staff member who will address your inquiry. Contacting Corrlinks support via their website ensures a straightforward process for seeking assistance and obtaining answers to your questions.

Corrlinks does not provide a live chat feature for customer support at this time. However, there are other methods available to seek assistance - you can choose to either contact their customer service by phone or submit your concern through their website. When contacting them by phone, you can directly speak with a representative who will assist you with your inquiries or concerns.

On the other hand, if you prefer to submit your concern through their website, you can fill out a form detailing your issue. While live chat is not an option, Corrlinks' customer service team is dedicated to providing the best possible support and helping you in the most effective way they can.

PissedConsumer Club

Contact Information

CorrLinks Website:

CorrLinks Help Center:

Corporate Office Address:

Advanced Technologies Group, LLC
1601 48th St #220
West Des Moines, Iowa 50266
United States

CorrLinks Customer Service Reviews

1.5 / 5
Poor
Dominique P Sls
I hates them

They didnt fix the problem. All I wanted was to unblock my email kookie50@***.com.

I never had anyone to call me or anything. Very irritated

Carol B Ntu
Customer service

They dont have any customer service. It must be nice to have a company thats affiliated with prison systems all over the country that nobody can contact.

No customer service phone number, no nothing. This really blows what little mind I have left.

They dont have to answer to anybody. All this stuff is a joke.

Sharon J Yei
CorrLinks is terrible!! Absolutely no customer support No live agents and when you email them for support you get a message saying sorry we don't have support for that this is ridiculous!!!
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

corrlinks should be closed down. they are terrible!!!

absolutely no customer support!! it's very hard to install, and then when you get in, you cannot get anyone to speak to you; there are no live agents! and when you finally figure out how to get an email sent to them, they send you a response back saying there's no support for that!! this is a bogus company, and you're wasting your money and your time!!

come on, alabama doc, i know you can do better than this. go back to securus; at least they had someone that would talk to you.

Lainey Pxd
Trash

No help and I'm still not linked shut the site down me by by free to it's sad I need talk to my family

How Good is CorrLinks's Customer Service?

Leslie P Yxq
Leslie P Yxq
Feels Disappointed | Jun 06, 2025

Corrlinks suck! Idk if my love one is getting his emails and I haven't received any from him. This has been on going for 2 weeks. Corrlinks needs to employ PEOPLE because AI is worthless as *** on a board hog!

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Xavion Lck
Xavion Lck
Feels Disappointed | May 28, 2025

App is always messing up. No live agents or phone number to contact, email replies are hit or miss or take days yo get a reply. Horrible!!!

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Susan V Lcy
Susan V Lcy
Feels Disappointed | Apr 26, 2025

Nothing...no way to contact!

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Barbara K Bma
Barbara K Bma
Feels Disappointed | Apr 20, 2025

No good

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Lynnell Avm
Lynnell Avm
Feels Disappointed | Mar 14, 2025

I never got in touch with anyone! I have 2 sons incarcerated and I need to talk to a human representative to help me. I can’t answer emails for my boys. Please call me at 210-213_****

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Wilbern Xpa
Wilbern Xpa
Feels Disappointed | Mar 07, 2025

No customer service at all

Read full quote

Summary of CorrLinks Customer Service Calls

7.5K TOTAL
CALLS
01:03 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call CorrLinks?

Account Question:

  • “I can't log in”
  • “I can't sign in to my account I need help I can't get on the site at all”
  • “Having problems with my account”

Request for Information Question:

  • “I need help with setting up my account. What I've done isn't working.”
  • “I need to know my id number to get into my account”
  • “Hello how can I unblock an inmate?”

Product/ Service Question:

  • “Will not sync with server”
  • “I lost the money and connection for my son's account.”
  • “Having problems synchronizing and verifying”

Payments and Charges Question:

  • “It charge me twice”
  • “Can not make a payment”
  • “Payment”

Refund Question:

  • “My refund”
  • “I need to refund my account”
  • “Refund request”

Website/ Application Question:

  • “The core links app isn’t letting me log in”
  • “App not working”
  • “Can’t reinstall app or log in says I have to many devises on account”

Activation/ Cancellation Question:

  • “Cancel”
  • “Cancel an inmate on previous account”
  • “As subscribe to this link, it said I could add a second number a doesn’t see an option to add a second number”

Staff Question:

  • “Customer service”
  • “I just started this service and have sent three e-mails to my so with no response how do I confirm if he received them”
  • “To get some answera about how this service works for inmates”

Return/ Replace Question:

  • “Change email”
  • “Change password”
  • “Have to change password every time I get a message.”

Shipping and Delivery Question:

  • “I have upload photo and the person have not received them need to no were they at”
  • “I did not receive an email for finish setting up my account”
  • “Didnt get an email”

Cards Question:

  • “It will not accept my card due payment.”
  • “Cant add a card”
  • “I need to chagnge my credit card”

Other Question:

  • “I'm having a Heard time to longing”
  • “To unblock my number”
  • “I can't make any more video visits its taking along time to load up it's been doing tht for three days”

Compare CorrLinks Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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1.6 out of 5
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