Contact CorrLinks Customer Service
CorrLinks Phone Numbers and Emails
Toll-Free Number:
-
(877) 777-9154CCPA
CorrLinks Emails:
General Info
Legal
Technical Support
Contact Information
CorrLinks Website:
CorrLinks Help Center:
Corporate Office Address:
Advanced Technologies Group, LLC
1601 48th St #220
West Des Moines,
Iowa
50266
United States
CorrLinks Customer Service Reviews
Guest-5166485
Needs to fix my account
I just needed to get into my messaging but now I can't talk to my wife cause it's not letting me in so yeah it was really good when I first started but not anymore
Treasure Pqn
Cant add a phone number
Can't get any customer service period. I have tried the so called number it just disconnected me and emailed twice no response. Very poor serviceno
How Good is CorrLinks's Customer Service?
Summary of CorrLinks Customer Service Calls
4.3K
TOTAL
CALLS
CALLS
00:48
AVG CALL
DURATION
DURATION
2%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call CorrLinks?
Account Question:
- “Cant add money to my account”
- “Cant get in my account”
- “Cause i have money on my account and i want to know if i can get it back because the inmate is not there anymore”
Request for Information Question:
- “Need to talk to resolve some issues”
- “I just need to talk to someone about my account”
- “Need to talk to someone”
Product/ Service Question:
- “Not working text”
- “The app isn't working”
- “Session won't connect”
Refund Question:
- “Refund my money”
- “Get refund”
- “Refund money from account”
Payments and Charges Question:
- “I tried using my debit card to make connections with an inmate who wants to contact me. Your crazy website has been hacked. I was charged for membership to a call girl place in California. I need to connect with the inmate giving you my debit card in”
- “Won't accept my payment. Brings up someone else's card!”
- “Charges”
Activation/ Cancellation Question:
- “Renew acount”
- “Deactivate account”
- “Trying to renew”
Staff Question:
- “Service cut off”
- “Trying to get new services”
- “Customer service have a few questions”
Shipping and Delivery Question:
- “Didn't get a email to verify my account”
- “Where is my $9.23 I just paid”
- “Where is my $6 I just paid”
Cards Question:
- “It won't accept my card”
- “Trying to add new card”
- “Can not updat card information”
Website/ Application Question:
- “Websites isn't working, I keep saying error, my information not right for four day.”
- “Getting really mad with your website”
- “App not working”
Return/ Replace Question:
- “I need to change my email”
- “Won't let me change my contact info”
- “Return funds”
Other Question:
- “Can't send messages”
- “My free trial is up and bot sure how ti use this to text back and forth”
- “Trying to download the correct app”
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CorrLinks