Anonymous
map-marker Panorama City, California
#5176203 
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I couldn't talk to the person i couldn't see anything

I didn't talk to her or spent time with that person so I miss my chance to get to know her so until I see that person I will give it a star
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Eric M Dhu

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#5140462 
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Payment will not connect

CorrLinks - Payment will not connect
I've been trying to contact an inmate and I've been doing this for several months I paid $8 payment and then I paid another payment and never have contact to send the email to the inmate at Framingham women's institution.. we look forward to staying in contact with those who are incarcerated and if we're unable to then this feature will not be effective
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Pros:
  • Pros are that you can stay in contact with inmates the cons are that the money that we invest into this need to be utilized

User's recommendation: Just to simplify it and make the payments go through easily

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Sharon W Dfm

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#5013086 
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Not getting identification code

CorrLinks - Not getting identification code
Ive been trouble having trouble with receiving the identification code to except the inmate. The prison keeps sending the wrong email message stating this inmate has chosen to remove you from his account. I need the one with the code to except him
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Pros:
  • Able to keep in contact
Cons:
  • Identification code issues to be able to write

Preferred solution: Deliver product or service ordered

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Resolved
Mythreesons

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 Verified Reviewer | map-marker Topeka, Kansas
#5111085 
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Resolved: I' My son is an inmate in the Iowa correctional facilities I've been ripped off 2 times trying to get a text message account with corrlinks $6 plan it's said insufficient funds

I' My son is an inmate in the Iowa correctional facilities I've been ripped off 2 times trying to get a text message account with corrlinks $6 plan it's said insufficient funds
Updated by user Sep 22, 2023

Company fixed the issue and I have been provided with apology. After obvious misleading information $6.00 was credited to my account.

Original review Sep 15, 2023
I'M PISSED THIS IS THE SECOND AND LAST TIME THEY'LL GET A ANOTHER ¢¢¢¢ FROM ME...CUSTOMER SERVICE IS A STRAIGHT UP GHOST, I MEAN REALLY. SECOND THOUGHT I SEE HEAR GHOST MORE THAN I SEE THEDDONT
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Zackry Upb

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 Verified Reviewer | map-marker Mashpee, Massachusetts
#5017731 
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Its not working

CorrLinks - Its not working
i use yo be able to tap on the app then you could pick inmate name instead of going into the in box stuff and i would be able to see a message on my phone now it does not do it im so mad
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User's recommendation: put app like it was

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Charlotte W Pda

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#5135726 
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Forgotten password on my account

5.0
I did not know I'd have to renew my CorrLinks account ever and it expired on 9-19-23 at 1200am. Anyway I need to login to renew my account bc my son has 20 months left to serve. My problem is I've forgotten my password to my account and I can't log in. Can you please help me get my account renewed or tell me how to reset my password. Please and thank you.
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Pros:
  • Easy to navigate
Cons:
  • None so far

User's recommendation: If you run into a problem, email or message customer service. I was taken care of in 15 minutes I had an email with a new password. Thank you CorrLinks you make it so easy to communicate with my loved one incarcerated. God Bless Y'all

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Charisse K Olf

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#5139515 
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Add funds

1.9
Add funds to my . Send funds I am not happy quit the b s please really there is LOT I can say but t w
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Pros:
  • Lots
Cons:
  • To ling for reply

Preferred solution: Apology

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Karmen B Ire

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#5057955 
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My account

CorrLinks - My account
My service was cancelled and I pay for it to be on I paid $6, need to speak to someone asap dont know what more I can say
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Loss:
$6
Pros:
  • Can text inmates
Cons:
  • Trick you out your money even when you paid

Preferred solution: My account back on

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Samona K

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#5117894 
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My text messages are not going through

2.6