Anonymous
map-marker Cross Plains, Wisconsin

It sucks

Cant log into my acct n for no reason wont let me add new card or change my password n number to call doesnt help either for assistance u guys need to fix these things
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User's recommendation: Sucks

James H Ibj

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Verified Reviewer
| map-marker Compton, California

Cannot log in

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My name is James Hall. I registered for a CorrLinks account and received two emails with links to log in. When I went to log in I got a message that email or password was incorrect. I tried to reset the password and got a message that my email, on which I received the two emails from CorrLinks was not in the system. I need help to correct this.
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Terry T Ece

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Verified Reviewer

I put money on my account to chat with a friend. They give a fake number to contact customer service.

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Updated by user Apr 30, 2024

Have no choice. That is what the wisconsin prison system uses to contact loved ones by email

Original review Apr 29, 2024
On Saterday 4-27-2024. I opened an account with corrlinks to chat with a friend in prison. The money was removed from my bank account but is not showing up on my corrlinks account. I tried to call the 1 87* *** **** number to contact customer service. But it goes to a computer message for a different company. If they are not going to put the money on the corrlinks account then refund it to my bank account. Corrlinks is a scam company.
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Loss:
$10

Preferred solution: Full refund

User's recommendation: Stay away from this company and write to the Department of Corrections telling them to put a better service in.

Mistie L Mqn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stated available 24/7 yet no answer closed

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CorrLinks - Stated available 24/7 yet no answer closed
Can not send a message when I've paid for a premium account. I demand that I get an answer right now this isn't fair I need to get a message sent now
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Loss:
$10

Preferred solution: Compensation is what I deserve

Nictsa g

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Providence, Rhode Island

I cannot login to send message to my husband

CorrLinks - I cannot login to send message to my husband
I need help with my application I cannot send a message to my husband and I don't know what happened to my application I just want to know if you're going to help me to get back to my application for I could text Mike has been I'm going to appreciate it if y'all getting my application back I don't know what happened to my application
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Vicki M Ydh

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Verified Reviewer

Accidentally removed someone

I didn't have my glasses on and I accidentally pressed block. We can't email each other. His name is Akim Mack #531970. Sturtevant Transitional Facility. Thank you.
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Preferred solution: Block removed

Edward T Zaw

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Verified Reviewer
| map-marker Atlanta, Georgia

Change password CaydenlemarT23

I need help so I can use my Corrlinks without any issues. Please help me and you won't regret it, I promise. God bless you.
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Shareena C

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Verified Reviewer

My account does not work properly

My account is not allowing me to log in. I have my money in my account and cannot send messages or do anything. It won't let me register the inmate, and he's already been registered by me when I first set up my account. Please fix this issue. Thank you.
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Loss:
$50
Pros:
  • System allows u to know if your loved one is ok
Cons:
  • System will stop working at anytime after u pay

Preferred solution: Help fixing my account I have money on so I can communicate with my loved one

Anellia R

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Verified Reviewer

Not using service. Cancel me

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I want to unsubscribe to corrlinks and cancel extended service that deducts money from my account each month.
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Preferred solution: Cancelled with no further debits to my checking account

Kathy D Bat

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Verified Reviewer

Can't access my account to read my messages

This is the third time that I cannot access my account. I can see them I have a message, but he keeps telling me when I sent him that the information I provided is wrong and it clearly tells me what information that I used and I use that information to try to sign in and it wont let me this sucks.
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Preferred solution: I want my account fixed

Tabitha L Sxr

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Verified Reviewer

Trying to add a new person

I'm putting the identification code in, but it's still not letting me add da inmate. The identification code expires in 10 days.
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Preferred solution: Be able to add my inmate

JEREMY Z Ayf

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Verified Reviewer

So I can unblock sb

I want to unblock ZANDERS, JEREMY we got into & I block him I want to unblock him because he got money on there and I want to use it up so can unlock him for me thanks u I give your guy a called but & I email yall guy yall aint never got there with me so I text yall on there & ask can Yall unblock him for me please thanks u
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Preferred solution: Apology

Judith M Sli

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Verified Reviewer

I can't remember my old password. I'm trying to update my account.

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When I updated my information, your website will not accept it. I also tried updated my password with no success. The only service that I can use on your site is reply to emails. I have to use another website to send money.
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Cons:
  • Hard to make changes on your website

Preferred solution: I want to send money to my son. When I put in my debit card information, correctly, each time. It won't accept it.

User's recommendation: No comments

Carrie S Obr

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Verified Reviewer

I'm not receiving the inmate email

What can my husband do? He is the inmate and gets my emails, and is paying to reply, and I'm receiving no response since an update on his tablet.
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Loss:
$3

Preferred solution: A solution, or answer why it's happening. You keep taking our money, and no email is delivered.

Resolved
Muchelle G Ved

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Verified Reviewer

Resolved: Can't send money

I am trying to send money the last three days to a family member thats in prison in Fort Dodge and when I send it I get a message saying that air has occurred so its been three days and they will not be able to get their commissary ordered because I cannot send the money and Im not going to pay a dollar to become on some website Information or details I just want to send my family This has happened like three times in the last three months
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Preferred solution: I just would like to be able to get money sent to my family member

Jamie H Fon

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Verified Reviewer
| map-marker Dallas, Texas

Receive message

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Hi I keep receiving a message when I'm trying to write my loved one saying that they have exceeded their incoming messages. But yet I'm receiving messages from him.
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