Ambria Oru
map-marker San Antonio, Texas

Should get a zero

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Trash *** app or whatever the *** it claims to be. Hyrfhgffffggghuffggdtgg if fhgfyyugtygfgufguggyhg

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Frankie y

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Verified Reviewer

Message issues

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CorrLinks - Message issues

That phone number does not work for core links. It is for Mass mutual insurance company and I was not able to get anyone from core links

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Preferred solution: Deliver product or service ordered

User's recommendation: Find another way to reach your loved ones

Maria A Nbs

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Verified Reviewer

I need to update my information

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My information has not been updated, so my information doesn't match my card information. Therefore, I can't send money.

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Preferred solution: Email

User's recommendation: I still can't update my information so my information doesn't match my card information I can't send my inmate money

Izabelle Roa

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Verified Reviewer
| map-marker Dallas, Texas

I can't login to my account

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Hasn't been good at all an now I'm locked outta my app cause of being so called logged in to the maximum amounts !! Sad that you can't go past that small part especially when a person spend a lot of money with you guys !

Faithfully!! I also have money on my account an I can't spend it like y'all just gonna take my money !! There must be a way around this *** my husband is worried!! Yesterday was my birthday an I didn't enjoy myself at all !!

Due to the fact I couldn't communicate with my loved one !! Please write back I definitely wouldn't invite nobody to get corrlinks ...

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User's recommendation: Don't use this tell your loved one to just call .

carla B Jbq

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Verified Reviewer

Trouble with emails

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Let me talk to a real phone number about inmate emails with CorrLinks. I've called your numbers and they have nothing to do with CorrLinks.com inmate email.

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Preferred solution: answer help get emails

Sandra N Hzu

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Verified Reviewer

Need help with video visit

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Cannot get in touch with y’all. No one answers the phone or replies to my message.

Even your phone number on file is incorrect. Cannot get in touch with anyone and there's no one to talk with to help resolve my problem!

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Cons:
  • Can not reach a human person

Preferred solution: Someone to contact me or answer message!

Sandra N Hzu

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Verified Reviewer
| map-marker Newark, Ohio

Need help with video visit

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Can not get in touch with y’all. No one answers phone or reply’s to my message!

What is your correct phone number to customers service?

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SAMANTHA G Qha

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Verified Reviewer
| map-marker Austin, Texas

Pic code

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I didn't get the pin code. I'm just trying to understand how I could do this.

Can someone please help me? Should I call tomorrow or on Monday, please?

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Eyad Fev

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Verified Reviewer

Got two different messages within a few hours...

Got two different messages within a few hours first one said This is a system generated message informing you the above mentioned federal inmate temporarily does not have access to messaging. You will receive notification when they are again eligible for messaging and the second on3 said inmate has blocked me

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Veronica J Sfy

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Verified Reviewer

Service not working

Phone service not working.Been trying yo access and get this app working for a while now..PLEASE HELP

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Loss:
$9

Preferred solution: Trying to get service working properly

James H Ibj

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Verified Reviewer
| map-marker Compton, California

Cannot log in

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My name is James Hall. I registered for a CorrLinks account and received two emails with links to log in.

When I went to log in I got a message that email or password was incorrect.

I tried to reset the password and got a message that my email, on which I received the two emails from CorrLinks was not in the system. I need help to correct this.

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1 comment
Guest

I agree with this person, the system is corrupt, no better than the prison!!

Patrice W Rmc

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Verified Reviewer

To find an inmate not showing up anywhere since being moved around June 20th

The inmate has had unknown whereabouts since about the 20th of June.

WILLIAM LOUIS GOODMAN

55

Uses Wisconsin as his home state.

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Cons:
  • No photos can be sent through corrlinks and no drafts on emails

Preferred solution: Whereabouts of inmate

Jessika B Gqu

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Verified Reviewer
| map-marker Dumfries, Virginia

I’m trying to add money to my phone so that I can get my messages through text app and the number they gave me is the wrong number is for INSURANCE so what is the number that I can call?

The number they gave me is not the right one, so the insurance number is not for CorrLinks customers. So, what number do I call for customer service for CorrLinks?

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Anonymous
map-marker Miami, Florida

No live customer service n due to mistake you say there is no refund tht I can get for putting on wrong email acct so why keep emailing me?

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I put money on wrong email acct and the customer service number doesn't work so I had to email to ask to ve refunded and I was told that I can't get a refund thts poor service.

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Shannon F Aap

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Verified Reviewer

The site says they're 24/7 but when you call they say they're closed

Their website says they have 24/7 contact but when you call, they say they're closed. When you go to online chat, they want to charge you.

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Loss:
$10

Preferred solution: Full refund

Paul D Xab

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Verified Reviewer

Having trouble connecting video app

I cannot sign into my Corrlinks app for video visits. It doesn't accept my password.

It has not worked since my Internet went out and I need help getting set up again. Thank you, Paul Doeden.

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Preferred solution: Help get connected back to video chat app

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