Amanda S Fin

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Verified Reviewer

My issue is not resolved

I need to unblock inmate 461199. I keep calling and getting an insurance company instead of CorrLinks.
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Preferred solution: I need to unblock inmate 461199

Resolved
Izabelle Roa

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Verified Reviewer
| map-marker Dallas, Texas

Resolved: I can't login to my account

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Hasn't been good at all an now I'm locked outta my app cause of being so called logged in to the maximum amounts !! Sad that you can't go past that small part especially when a person spend a lot of money with you guys ! Faithfully!! I also have money on my account an I can't spend it like y'all just gonna take my money !! There must be a way around this *** my husband is worried!! Yesterday was my birthday an I didn't enjoy myself at all !! Due to the fact I couldn't communicate with my loved one !! Please write back I definitely wouldn't invite nobody to get corrlinks ...
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User's recommendation: Don't use this tell your loved one to just call .

SAMANTHA G Qha

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Verified Reviewer
| map-marker Austin, Texas

Pic code

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I didn't get the pin code. I'm just trying to understand how I could do this. Can someone please help me? Should I call tomorrow or on Monday, please?
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James H Ibj

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Verified Reviewer
| map-marker Compton, California

Cannot log in

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My name is James Hall. I registered for a CorrLinks account and received two emails with links to log in. When I went to log in I got a message that email or password was incorrect. I tried to reset the password and got a message that my email, on which I received the two emails from CorrLinks was not in the system. I need help to correct this.
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1 comment
Guest

I agree with this person, the system is corrupt, no better than the prison!!

Eyad Fev

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Verified Reviewer

Got two different messages within a few hours...

Got two different messages within a few hours first one said This is a system generated message informing you the above mentioned federal inmate temporarily does not have access to messaging. You will receive notification when they are again eligible for messaging and the second on3 said inmate has blocked me
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carla B Jbq

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Verified Reviewer

Need help

I want to talk to a human being, not be charged ridiculously. My password is locked and I need help accessing my email account.
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Preferred solution: my account email set up so my son can email me

Terry T Ece

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Verified Reviewer

I put money on my account to chat with a friend. They give a fake number to contact customer service.

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Updated by user Apr 30, 2024

Have no choice. That is what the wisconsin prison system uses to contact loved ones by email

Original review Apr 29, 2024
On Saterday 4-27-2024. I opened an account with corrlinks to chat with a friend in prison. The money was removed from my bank account but is not showing up on my corrlinks account. I tried to call the 1 87* *** **** number to contact customer service. But it goes to a computer message for a different company. If they are not going to put the money on the corrlinks account then refund it to my bank account. Corrlinks is a scam company.
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Loss:
$10

Preferred solution: Full refund

User's recommendation: Stay away from this company and write to the Department of Corrections telling them to put a better service in.

Mistie L Mqn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer

Stated available 24/7 yet no answer closed

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CorrLinks - Stated available 24/7 yet no answer closed
Can not send a message when I've paid for a premium account. I demand that I get an answer right now this isn't fair I need to get a message sent now
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Loss:
$10

Preferred solution: Compensation is what I deserve

Demetrius C Tqa

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Verified Reviewer

I can't log into the video website I forgot my username and password can you please help me

I tried logging in, but I don't remember my password or username. Can you please help me? I did call that number, but they were talking about California or something.
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Preferred solution: I need to speak to someone so I can get a new password please help me

Terrell D Oii

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Verified Reviewer
| map-marker Acworth, Georgia

Contact

Ive been trying my best to get someone on the phone from customer service and its been impossible to succeed
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Nictsa g

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Providence, Rhode Island

I cannot login to send message to my husband

CorrLinks - I cannot login to send message to my husband
I need help with my application I cannot send a message to my husband and I don't know what happened to my application I just want to know if you're going to help me to get back to my application for I could text Mike has been I'm going to appreciate it if y'all getting my application back I don't know what happened to my application
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Anonymous
map-marker Lexington, South Carolina

To renew my account and change my password.

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Sucks, been trying to renew my account but you need to login and reset my password . They send my link to do so it doesnt work. This has been going on for a week
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Vicki M Ydh

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Verified Reviewer

Accidentally removed someone

I didn't have my glasses on and I accidentally pressed block. We can't email each other. His name is Akim Mack #531970. Sturtevant Transitional Facility. Thank you.
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Preferred solution: Block removed

Edward T Zaw

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Verified Reviewer
| map-marker Atlanta, Georgia

Change password CaydenlemarT23

I need help so I can use my Corrlinks without any issues. Please help me and you won't regret it, I promise. God bless you.
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Shareena C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My account does not work properly

My account is not allowing me to log in. I have my money in my account and cannot send messages or do anything. It won't let me register the inmate, and he's already been registered by me when I first set up my account. Please fix this issue. Thank you.
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Loss:
$50
Pros:
  • System allows u to know if your loved one is ok
Cons:
  • System will stop working at anytime after u pay

Preferred solution: Help fixing my account I have money on so I can communicate with my loved one

Barbara L Rus

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Verified Reviewer
| map-marker Des Moines, Iowa

Reset my my account I did not get a pic #

It's asking me for a pic number and I never received one when I set up my account how do I retrieve one of these
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