Tammy N Spo

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 Verified Reviewer | map-marker Columbus, Ohio
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#5038963 
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I need help I put $8.99 on this account it is the wrong account

Are you going to help me set up this site so I can talk to my boyfriend who's in federal prison or not if you cannot help me then put back my 899 on this account back on my Visa card thank you
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DAVID C Hyq

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 Verified Reviewer | map-marker Racine, Wisconsin
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#5057280 
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Problem opening app

I got a new phone an when i tryed to open corrlinks it says you have already activated the maximum number of devices for your account
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Angeline S Uvu
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#4951964 
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Put morning on calling for inmate

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1.0
Nobody would answer the phone I've been trying to get ahold of somebody to see how I would put money on clothing but nobody answers so I would like to know how I go about that
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Preferred solution: I need to figure out how to put money on clothing for an inmate email

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PAMELA E Cdc
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#5126581 
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To receive my emails

Why have a customer service phone number and don't get a response everyone doesn't have a computer or not good with it
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Preferred solution: Deliver product or service ordered

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Teonna B Gbp

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 Verified Reviewer | map-marker Detroit, Michigan
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#5401993 
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I can't use my app. I can't send messages

I need help because I can't use my app. I can't send messages to my son. I have never had this problem before.
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Anonymous
map-marker North Adams, Massachusetts
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#5398576 
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Issues with app

Can not talk to a live person to get issues resolved is ridiculous that you have an app that works like this is insane to me.do not use this app
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User's recommendation: Don't use this

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Anonymous
map-marker Louisa, Kentucky
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#5394414 
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Cant get in my account

Can a team member please call my home phone # 606-686-**** all i can see on my app is ACCOUNT nothing else shows for me to receive or send messages...PLEASE HELP ME
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Cindi J Xfm

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#5388512 
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I'm trying to get my acct fixed but no code came thru to my email. Cindi.jameson@***.com u

No code came thru to my email after I completed my inquiry / complaint. Please help me fix this. I've had the acct for a number of yrs n never a problem til noe
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Pros:
  • I like being able to stay in touch with my inmate

Preferred solution: My acct fixed. I cannot open or send msgs

User's recommendation: Not good at this point. Didn't receive help

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Christina e Ino

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 Verified Reviewer | map-marker San Antonio, Texas
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#5388017 
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Emails

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1.0
My son is unable to see my emails I want a full refund. I reached out to this company they told me to contact the jail smh. I want my money back ASAP THIS PLACE IS A DAMN WASTE OF TIME
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Anonymous
map-marker Myrtle Beach, South Carolina
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#5382139 
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I don't have right verification code or something wrong

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3.0
I created account and when I got to part to find inmate to add to my account the verification code is not working.. He in Federal prison in Williamsburg SC Timothy Mondale Long : 0292*-*** Is the code he gave me and it's not pulling nothing up please help I need send him pictures of his beautiful daughter!!!
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User's recommendation: Yes recommended

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Anonymous
map-marker Doylestown, Pennsylvania
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#5376711 
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Can not get or send a email

I cannot send a email or get a email from my friend. It just show account only. It shows my account is open
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Molly G Fhv

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 Verified Reviewer | map-marker Los Angeles, California
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#5374075 
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Can't open corrlinks. It says I have the max downloaded

I cant open my corrlinks account due to having the maximum accounts open. But my old phone doesn't charge so I can't delete it from that one. I have to use Google to open my account
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User's recommendation: No one answers the number given

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Cherri T Slm

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#5368995 
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Cant get in my account

I can't get on coreLinks I don't know what to do I don't know what happened can you please help me this is the only way I can talk with my grandson
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Preferred solution: Back on CoreLinks

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Cherri T Slm

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 Verified Reviewer | map-marker Mcbee, South Carolina
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#5368971 
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Cant get in my account

I can't get on to send or receive emails I don't know what happened can you help this is the way I communicate with my grandson everything has been perfect until now I can't get on my account to send the emails can you please help me like I said this is the only way I can talk to him Thanks wonderful
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User's recommendation: Wonderful the a great way to communicate

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Leslie W Xpy

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#5360846 
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No answer

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1.0
The number isnt for corrlink, it doesnt pick up, no one gets back to you.when the person calls me from the prison they said it would go through like waiting for the person to excepts, then hang up but on my end, I never even get the call. It doesnt even show up on my phone like a missed call. Its just not coming through.
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Cons:
  • Cant talk to your love one

Preferred solution: Fix the connection problem

User's recommendation: The company needs to fix the issue

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