CorrLinks
Reviews and Complaints
I need to login to my account and I can’t.
The reviewer tried to contact the company before posting this review.
Can l talk to a human being please with customer service? Please help!
My name is Tammie Summers phone number is 706325****. Costumer Service please!
- I can receive messages from my loved one
- I cannot get in touch with anybody
Preferred solution: I like to get into my account so I can reach my son. I have money on the account know. I can’t get logged in. I need help. Can I please talk to someone human.
I can’t receive my email from my inmate
I can send a email to the inmate on my end I cant reply to him and on his end it say blocked so what I need to do to received his emails
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Verified ReviewerI need to know how to put credit on my son tablet do he can text me.
This company can allow me to talk with someone at Corrlink. For instance, I went yo speak with s live agent.
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Verified Reviewer |Cause i want to talking to someone
The reviewer tried to contact the company before posting this review.
There's worse nobody on the phone to to resolve my problem.Only thing I got was a voicemail so that's reason why it wasn't resolved.I need to talk to somebody so I can follow the first steps by resetting my passcode and my password or my phone.So that's the issue that I'm having.So I really need to talk to somebody
Trying to get messages from inmate
I'm trying to receive responses from the inmate but this system is not user friendly. I have not seen any thing from the inma
User's recommendation: inmate.0
Having issues recharging my account
The reviewer tried to contact the company before posting this review.
Wasn't able to speak with anyone, so my issue hasn't been resolved. My issue isn't listed as an option for a callback, so that's frustrating as well.
Preferred solution: A resolution
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Verified Reviewer |My messages are slowly being...
The reviewer tried to contact the company before posting this review.
My messages are slowly being deactivated. I signed up with the app on May 19th, 2026, and I only have messages from August 28th until that date.
The inmate number is N40652, Daniel Hadnot.
Can you please see if you can upload my recent messages? They are sentimental to me; this is my uncle.
- You can talk to your loved ones
- Messages dint always go through and you lose messages
Preferred solution: Deliver product or service ordered
User's recommendation: pay attention to the messages
Help with video set up
I can not access video chat with my husband in prison i really need help setting it up. I havent seen him since May 4 we have children and grandchild just want to be able to access video chat
Change my name
Can't change my name on the Corrlinks app. I went online, but it's not letting me change it, and I can't sign into the Corrlinks text app either.
Preferred solution: Change my name and reset my password for the corrlinks text app
Number change on account
The reviewer tried to contact the company before posting this review.
I would like to change my phone number on my account from 256-303-**** to 256-654-**** the name is Christy Myers
Identification code
The reviewer tried to contact the company before posting this review.
I needed to speak with a representative at CorrLinks to be able to resolve me not being able to login through account management to help the person in custody with my identification code. The person that Im looking to help is Travis Ambrogi.
Preferred solution: Deliver product or service ordered
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Verified Reviewer |Need talk to some by
The reviewer tried to contact the company before posting this review.
Try talk to some by see why can send him no money cant send him 5 dollars do have to wait next week can u please call me at this number 773406-****
User's recommendation: His wife
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Verified ReviewerNot able to get into chats on new phone can't get anything
The reviewer tried to contact the company before posting this review.
Answer the phones, do away with the auto crap. Don't call, don't call, never call. Your site is worthless, not worth dealing with.
- No one to fix the problem
Preferred solution: I want to get on the texting and the video call sites
Took my money didn’t give me the credits
The reviewer tried to contact the company before posting this review.
You took the 25 dollars out of my bank account but did not give me any of the money in credits like you were supposed to. I am very upset, and how do you charge my account and take my money but not give me the credit for it?
- Talking to loved one
- Takes your money and doesnt give you credit
Preferred solution: Full refund
I'm Back
The reviewer tried to contact the company before posting this review.
My relative whos not to good w/English inadvertently pressed # to block & was totally oblivious to who to contact & literally what to say, I was able to get her the help she needed to reconnect with our loved one. So very grateful for your representative.
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